I ordered an SSL or static IP and now my site is down.

When you order a SSL certificate to secure your web domain, we assign a static IP to your account. A static IP is required for securing the traffic between your website visitors and your website. The SSL encrypts the session between the visitor and your site. When we assign a static IP, the new information about where the site is located has to propagate across the internet; usually this will takes around three to four hours for update.

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